Contact Us

Customer Contact Form

We really care about your enquiry and our Customer Contact Form is the very best way to contact our Customer Services Team.

For queries regarding your product, we please ask you to provide all the following details to help us deal with your enquiry as quickly and efficiently as possible – blank fields will delay the process.

Please note - for technical or warranty queries, the Product Name and Batch/Lot Number MUST be provided. Please include Proof of Purchase wherever possible. Blank fields will delay your enquiry being processed.

Example LabelThe Batch/Lot Number is located on the underneath of the Parent Unit, Nursery Unit and the Sensor Pad on a small sticky white label or a barcode label
Please upload a photo of your receipt if possible
Files must be less than 5 MB.
Allowed file types: gif jpg jpeg png.

Please note: our opening hours are Mon – Fri, 10am – 4pm. Any enquiries received outside of these hours or during weekends and Bank Holidays will be answered as quickly as possible when we return. Thank you for your patience.

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